Abstract:
Mango Teleservices Limited is the only private sector IIG in Bangladesh. This report is
based on my internship work in Mango Teleservices Limited. This report is to introduce ISO
9000 Quality Management System and the fundamental of networking. This report actually
focuses on different processes of ISO 9000 Quality Management System, equipments used in
networking and some basic of networking. I worked at Mango Teleservices Limited as intern for 12 weeks. My work was devided
into two parts. First 6 weeks I worked on ISO 9000 Quality Management System. I tried to
define 18 processes among 22 processes from my own point of view with the help of different
websites. These works are attached with this document.
Last 6 weeks I worked at Mango NOC. Here I learned about networking and network
components. This report contains a detail description about some network components. I also
learned about IP addressing, subneting, VLSM, NAT, routing protocols and some router
configuration command. This report also contains a detailed overview of these topics. While working with Mango Teleservices Limited, I have got a lot of opportunities to see and
learn how the network components are functioning. I have tried my best to share this knowledge in this
report. I would consider my effort to be successful if it has been of use to anyone.
Description:
This internship submitted in partial fulfillment of the requirements for the degree of B.Sc in Electrical and Electronic Engineering of East West University, Dhaka, Bangladesh.