An Overview of DESCO’s Distribution, Operation, Maintenance and Customer Care

Abstract

Electricity is the ultimate tool for modernization. It created it, sustains and will hence propel its borders past present limitations. Proper supply of electricity has a positive impact on GDP of a country. In Bangladesh, there is always a deficit of electricity production. At the moment, only 60% of our entire popUlations are getting electricity. People, who are getting electric lines, are also facing a great deal of load shedding. After the liberation war, every government tried to improve power sectors but the struggle with meeting the demands of the electrical consumption still persists. The most pressing problem in the power sector has been with the distribution system, which is characterized by heavy system loss and poor collection perfonnance. Dhaka Electric Supply Company Ltd. (DESCO) was created in 1996 under company Act 1994 as a public Limited company to improve better revenue collection and better consumer service.