Five Commandments to Design Green SLA for Sustainable Development in the ICT Sector

Abstract

From the recent decade ICT industry is expanding rapidly and new technologies are uncovering in brief time. Therefore the usage of ICT industry is increasing. For producing the electricity to fulfill the demand, carbon emission is increasing accordingly which is alarming. The ICT industry itself also emits carbon as well. This carbon emission is caused for global warming. The services should provide such a way that will reduce carbon emission. For that the first step is to define SLA. SLA is an agreement between service providers and consumers. But basic SLAs don’t cover eco-efficient green issue. That is why for sustainable development in ICT sector, GSLAs become very important. GSLA is an agreement in where all parameters of basic SLAs will exist as well as green issue like ecological, economical and ethical aspects will also exist. In near future the environment will be in risk if proper steps for reducing the carbon emission are not taken now by us. In this paper we propose five commandments for GSLA in ICT sector which will help to moving towards sustainable development in ICT sector by reducing carbon emission. These proposed five commandments can also help other service providers to make their GSLA as well as business strategies.