Abstract:
A Bank is an economic institution whose main aim is to earn profit through exchange of money & credit instruments. It is a service oriented as well as profit oriented organization. To perform those two functions simultaneously, the Bank divides its operation mainly in three parts- General Banking, Loan & Advances and Foreign Exchange. Bank also invests their money into different financial security and also in different types of project to diversify the risk and getting more profit. The banking sector of Bangladesh is passing through a tremendous reform under the economic deregulation and opening up the economy. Currently this sector is becoming extremely competitive with the arrival of multinational banks as well as emerging and technological infrastructure, effective credit management, higher performance level and utmost customer satisfaction. Mercantile Bank Limited is one of the leading private commercial Banks having a spread network 35 branches across Bangladesh and plans to open few more branches to cover the important commercial areas in Bangladesh. The bank has been operating in Bangladesh since 1999 and has achieved public confidence as a sound, stable and trustworthy Bank. I have completed my internship in the Nayabazar Branch of Mercantile Bank Limited. During my internship period I found here a good job environment and also got a lot of cooperation from every department and every person. It is a great task to prepare a report on a big branch and at this moment I feel very happy to complete this. I found that Mercantile Bank gained success very early because they have a very strong backup to provide financial as weD as administrative support. Within a very short time this bank has become very much popular to the people. They gained success from the very beginning of their operation and were capable enough to hold the success year after year.
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Description:
This thesis submitted in partial fulfillment of the requirements for the degree of Bachelor in Business Administration of East West University, Dhaka, Bangladesh.